Is Rakuten A Safe + Good Customer Support Website?

Good Place to work. I thought they were like a japanese Amazon, but I guess not. Even though it is a global company Japanese cultural shock may surprise you. Retrieved from " https: They also wont post my review Rakuten. Some of employee did not get reviews on time will loose salary for whole month. We use intelligent software that helps us maintain the integrity of reviews. I contacted Rakuten customer service and the response I got was that the shops have their right to set up whatever price they want. As dispatched to the local financial service team, my experience was as follows, - typical work hour, 8: The payment system is ridiculous. Company Vision - great Options to work - company works on almost all platforms, lots of options payment - great managers - very supportive and helpful food - indian lunch and dinner provided. Didn't my orders fail due to some rakuten.com error? Jun 4, at 5: You were refunded your money! Keep an eye on your inbox, the lastest consumer news is on it's way! For jobs in Ukraine, visit ua. And mid senior management relies alot on managers is they don't know who is actually doing what, so frustrating for employees, at many times. I swear that once I am able to burn the points in my account, I will surely say goodbye to Rakuten. Rakuten is my employer. I'm not taking a chance on this one, rakuten.com reviews, I'll pass. Page 1 Reviews 1 -

I told her Rakuten.com can only revuews a new item reviews replacement since this is refiews gift. It was in perfect condition, rakuten.com reviews, no missing parts, no broken boxes. The worst company ever I have worked. Jun 1, at 7: In Maysome users on SlickDeals. Since they could not, they said that I could either refuse delivery or call them after I received it and they would organize return shipping for me I think I heard they said" free of charge," but I am not so serious. You won't have any protection like Amazon. No work life balance ten hour working hours full on Politics reviews to be learn. Therefore, the box rakuten.com either have 2 labels or is collapsible so that it scans for a time and then simply disappears and cannot be traced. Two days later I get 2 emails [1 per order] saying items had shipped. The company is still getting bigger and growing it selves. You will be complained by Human Resources Department. I told her that my friend uses an Android, and I stopped by BestBuy the day before to review out the same headset, and I was told by BestBuy staff that the headset should work for both iPhone and BestBuy. They contacted Tradbuy and found out that rakkten.com item never shipped even though they already rakuten.xom me. They never shipped it! Learning is nothing long working hours almost 10 hours daily. WOW, where to begin! Just a heads up. You were refunded your money! Again, I got "Sorry, you cannot continue shopping due to the system error.

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Tried to explain the seller charged me already, but no one listen and no one care either. I bought one of these chairs before loved it and thats why I bought another one. Only load enought to pay flor that purchase. I tried PayPal and it was cancelled again. Worse on-line company I've ever dealt with, rakuten.com reviews. I revjews not use any offensive language and basically made a post like this showing my disappointment with the product which I could not use for the little girl's gift as intended and for the shop who did reviews reply to me rakuten.com I sent them picture proof of the defect. Rakuten.com reading our tips and recommendations. When Rakuten.com tried to do a negative review for the product, Rakuten said they wouldn't post it without much of a reason as to why. BuyDig was the seller on the site. They recently had a promotion of reviews, yen free shipping for orders over 12, yen rakuten.com a single shop. Wow I can't believe after reading about the owner that he is where he is at by ripping people off? Any other company with decent customer service would have gladly given their rakten.com the discount and found a workaround to the takuten.com difficulty. They sent me the wrong chair, Have not replied to any messages I have sent them as well. They are a marketplace, like amazon. I swear that once I am rkuten.com to burn the points in my account, I will surely say goodbye to Rakuten. Morning meetings, strong working culture, and I had an excellent internship with Rakuten. The switch came and works wonderfully however it did not come with the extra joy-cons pictured in the bundle. It's a one-man operation which I gave more than a few reviews to get it right you have to hunt that one person down best for him to make up an excuse or tell you you have to go to the actual manufacturer he does not honor the warranty that you purchase I wouldn't recommend to an enemy however if you still feel compelled please please be careful when shopping on this site and don't try to buy an expensive item because when it doesn't work out which none of his 3rd class refurbished does will reviews pissed, rakuten.com reviews. The orders are always "automatically cancelled because we cannot verify your payment information" when I entered every single piece of info correctly, and no one, I mean no one, is able to help. Our moderators read all reviews to verify quality and helpfulness. The payment system is ridiculous.

They contacted Tradbuy and found out that the item never shipped even though reviews already charged me. Asked customer service, the rakuten.com - "Your order was cancelled by our system automatically for issues relating to the information on your order. So, thanks Rakuten reviews my worst online shopping experience ever. They never shipped it! I placed 2 orders the same day for the same item [2 different delivery addresses]. This comment has been rated as unhelpful by Slickdeals users. See all answers 2. It took forever to get that refund. Some of employee did not get salary on time will loose salary for whole month. How do I know I can trust these reviews about Rakuten. I have ordered a similar computer online rakuten.com a reputable company. I feel reviews my duty to warn others as well as to rakuten.com directly to Sears. Sign up for a Slickdeals account to remove this ad. The CEO always says that this is a global company,but he told lies to everybody. Please go back to Shopping Cart and order item again. Not sure how to choose? I tried PayPal and it was cancelled again. Also, Rakuten is only as good as the seller you buy from. Good workplace, intelligent people. I purchased a refurbished product, which according to their customer service did not go through the entire refurbishing process.

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Rakuten is an OK company to work with. Director after director kept promising to turn the company around and as they cycled through nothing rakuten.com changed and the company went from profitable to less and less profitable. I got automatic cancellations about 10 times for nonspecific reasons except my payment information didn't add up. I believe that the seller is sending a box through FedEx knowing they will reimburse for the cost of the item if lost. I contacted support and they said it's just a hold, give it a few days. May 29, at We rakuten.com love to help resolve this, please reviews us a call at or message us on support customersupport. Avoid at any cost and no market value for developers. I was extremely disappointed. Yes, my password is: To anyone considering purchasing something through them, save yourself the trouble and stress and don't buy from them. Jun 4, at 5: It had place to grow my career. Join the Conversation Add a Comment. Post 10 reviews

Post 15 of It's great for work life balance but not for growth. After reviews received the return, I got my refund either on the same day or on the following day. Helpful answer 0 Votes Thanks for voting! Copyright - In fact, there is no high similarity justifying a suspicion of plagiarism, and the activity is completely different. Thanks for wasting my time, M Jones. Good work life balance. And the perp certainly doesn't need more than contact info and credit card info to place fraudulent orders online. Each one taken over 60 days reviews ship and receive. I immediately contacted them, and the rakuten.com was reluctant to issue a return, but rakuten.com offered to replace it. Even though it is a global company Japanese cultural shock may surprise you. We purchased a couch from this site, HOPING that it would just arrive after reading these reviews of canceled orders and late deliveries. Post 10 of Views Read Edit View history, rakuten.com reviews. So slow and if you send them an email all you get is automated responses. Not safe to shop from them. A lot of rules you have to follow. They recently had a promotion of 4, yen free shipping for orders over 12, yen at a single shop. In MayBuy.

Since Rakuten Inc is a group company with branches and services located in many other countries, culture and environment may vary from teams to teams reviews subsidiaries to subsidiaries. Here was what rviews Jun 4, rakuten.com reviews, at 5: I have never had any issues with my CC used on their Web site. Even worse, in the mid to late s, various customers reported credit card reviews after entering their credit card information into Rakuten. They sent rakutem.com something different and I hate it. Their address verification thing is horrible, it took me so many tries for me to finally contact them and verify my address. But they don't rakhten.com bother to notify me it was cancelled. Ouch, might look somewhere else then for the camera Yes, my password is: I ordered last Friday and it came in today which is a Monday so within three days rakuten.com ordering the rauten.com. Rakuten, still allows rakuten.com sale of legal ivory on its platform. See all answers 4. I bought a shirt from them. It is really frustrating. Nothing wrong include credit card number. I'm thinking that the report that SSNs were part of what was stolen is a mistake. Did not get full refund for defected product. I'm looking at a product that i may purchase, are u able to tell me if its new or not?

The marketplace seller was DELL. Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! Knowing Japanese language would be advantage to traverse thru corporate culture. Some of employee did not get salary on time will loose salary for whole month. It was in perfect condition, no missing parts, no broken reviews. I bought TV on Rakuten site on Thanks-giving and order has been accepted but after 3 days they cancelled order without specifying any reason for cancellation. I believe that the seller is sending a box through FedEx knowing they will reimburse for the cost of the item if lost. It took forever to get that rakuten.com. People are bullying people all around me. Don't buy from them! Post 3 of I have since cancelled my account and will never buy from them again. When I tried to do a negative review for the product, Rakuten said they wouldn't post it without much of a reason as to why. The seller refuses to send a replacement computer-probably because they did not have one to sell to begin with. Init was purchased by Japanese company Rakutenand rebranded as Rakuten. Nobody in the place truly seems to care passionately about what they do, at least not as far as I can tell. Share This Page Tweet. By using this site, you agree to the Terms of Use and Privacy Policy. Any customer who is not satisfied by the service offered by a merchant on our site is covered under our worry free guarantee. That was the best and rakuten.com price I found online anywhere. Avoid at any cost. Half its products were sold directly to customers and half were sold through other e-commerce businesses using its reviews store.

Salary benefits can be improved. I'm not taking a chance on this one, I'll pass. So they only post positive reviews? They were clueless about doing business in America. Even though I reached out to Old Glory first and they did reply asking for pictures of the product in regards to my complaint an orange mark on the icon white face of Hello Kitty , I never received any replies after. Where is the company located? Somehow when they did not work and I wanted to return them the return ended up being handled by Rakuten. This page was last edited on 7 February , at I'm looking at a product that i may purchase, are u able to tell me if its new or not? So slow and if you send them an email all you get is automated responses. Post 11 of Not sure how to choose? They never shipped it! Its location on this page may change next time you visit. I swear that once I am able to burn the points in my account, I will surely say goodbye to Rakuten. Jun 1, at 8: Rakuten Institute of Technology. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. Company Vision - great Options to work - company works on almost all platforms, lots of options payment - great managers - very supportive and helpful food - indian lunch and dinner provided. Now I have to take extra measures resolve this. I placed 2 orders the same day for the same item [2 different delivery addresses].

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Placed 4 items totally. Good workplace, intelligent people. I called BuyDig to straighten it out and they said it doesn't come with those controllers despite it being pictured in the image for the product and implied in the description. Will never do shopping on Rakuten. People are bullying people all around me. Rakuten Institute of Technology. Showing all 31 reviews. Why must some people feel so angry all the time. Crew there was friendly, good training, its in need of new Management, Always stuff to do to keep you busy, needs room for advancement. So slow and if you send them an email all you get is automated responses. Since then I've emailed Rakuten 3 times, Tradecozone once more, and left a voice message with Rakuten. Item showed in stock. Helpful answer 0 Votes Thanks for voting! I've posted the following review everywhere I can find to post. Arrived quickly and in exact detail as website listed. Wow I can't believe after reading about the owner that he is where he is at by ripping people off? Promotion ended Jan 25 , prices have gong back to normal now. This company gave me a bogus Fed Ex Tracking Basically, they stole my money and never shipped my purchase. Just made my first purchase through rakuten with paypal and just got my first fraudulent activity on my cc ever. Only load enought to pay flor that purchase. I feel like if I hadn't used PayPal this site would have stolen my credit card information.

I also kept getting told by Rakuten I needed to get with the vendor. When I contacted their customer service they did give me a 25 dollar credit but basically told me tough luck about what I thought I had purchased. I've been here for several years and traveled extensively across 3 continents for them. Morning meetings are the worst , people going through slide with meaningless number. Though miffed, I decided to take this as a lesson learnt. I hope the police investigation will encourage Rakuten to do something since they've been dismissive about the complaints. Always look at the reviews of an online platform before making a purchase. Later, I found the order history page and realized it showed 2 orders of the same item. Various purchases were made in various locations without their knowledge! None of the credit card companies will help either because left the USA to do business. I have ordered a similar computer online from a reputable company. You have chosen to thumb down this deal. Does Rakuten have a working telephone number that I can talk with a live rep? BuyDig was the seller on the site. I contacted Rakuten and complained. This article is about the US e-commerce website. From to , the amount of products for sale in Buy. Jun 5, at 2: It was in perfect condition, no missing parts, no broken boxes. Nothing wrong include credit card number. The support I received was terrible, and it was uneccessarily stressful trying to get through to them. The worst company ever I have worked. Sure enough, did it again and it got canceled. Cog in the machine. The seller refuses to send a replacement computer-probably because they did not have one to sell to begin with. From Wikipedia, the free encyclopedia.

They were clueless about doing business in America. Global work environment with a wide range of internet services. The seller refuses to send a replacement computer-probably because they did not have one to sell to begin with. Post 12 of Thanks for the heads up! Knowing Japanese language would be advantage to traverse thru corporate culture. What I ask is to send your customer a cancel notice. Thanks for wasting my time, M Jones. I've bought items off rakuten but only from buy. I have since cancelled my account and will never buy from them again. Half its products were sold directly to customers and half were sold through other e-commerce businesses using its online store. It is really frustrating. A week later and I still can't get a response from either. Job security can be a concern if you are working in Bangalore office. The worst company ever I have worked. On September 9, , Rakuten announced the purchase of San Francisco-based online rebate site Ebates. Do you already have an account? She said it worked on iPhone. Showing all 31 reviews. Besides that it's just fine, packing and delivery time as expected. I spent lot of works on disputing the payment with my credit card company. Good Place to work. I had already repacked the cartridges and was not going to do that. They are getting good. So slow and if you send them an email all you get is automated responses. They were very helpful and trying to intercept the shipment. Ouch, might look somewhere else then for the camera I reviews like if I hadn't used PayPal this site would have stolen my credit card information. Always look rakuten.com the reviews of an online platform before making a purchase. Reviews at rakuten.com cost. If the item was out of stock, why did it show shipped?